If your company uses an email client or web-based email service to do business, it’s important to make sure that your staff is well-informed about email security. One small slip up and the data of both your employees and your customers could be compromised. By educating yourself on some of the most common mistakes that can lead to a data breach, you’ll be helping to ensure that your data is safe. Here are three email security mistakes that you should make sure to avoid:
Using CC instead of BCC
When sending out a mass email, you and your employees should always use the Blind Carbon Copy (BCC) feature rather than Carbon Copy (CC). The BCC function will hide the names and addresses of everyone on the email chain, and help to prevent them from being exposed to various types of spam and cyberattacks that could lead to malicious files being downloaded or passed along without your consent.
Falling for Phishing Attacks
More and more email users are falling prey to phishing attacks, which convince users to reveal their personal information and data by posing as an official-sounding source. Phishing attacks will often threaten to discontinue or cancel a service or subscription unless you provide them with a piece of sensitive personal information. If you or one of your employees suspect that you have been targeted by a phishing attack, the best strategy is to contact the organization the sender claims to be part of directly and confirm whether or not the email is legitimate.
Anytime you use a computer on a public network to access work-related emails or shared documents, you should always clear out the cache and browser history at the end of your session. If you don’t, your passwords and personal information may be exposed to anyone else who has access to the same network.